The Senior Account Manager at JK Premier Marketing is responsible for overseeing client relationships and managing a team of Account Executives to ensure the successful execution of all client projects. This role is focused on leadership, accountability, and performance to ensure that internal team members are supported, aligned, and delivering high-quality work.

The Senior Account Manager serves as the primary point of accountability for client success and team output, overseeing two Account Executives and ensuring consistency, efficiency, and excellence across all accounts.

To apply, please send your resume and cover letter to [email protected].

Key Responsibilities

Project Management

• Oversee all client projects across accounts to ensure they are on schedule, within scope, and meeting quality standards.
• Maintain visibility across all active projects without owning every task directly.
• Oversee client projects, ensuring they stay on schedule and within budget.
• Monitor timelines and proactively address risks or delays.
• Ensure that all client feedback is incorporated accurately into revisions.

Team Leadership & Oversight

• Directly manage and oversee the Account Executive team, holding them accountable for project execution, communication, and deadlines.
• Delegate client work appropriately, ensuring balanced workloads and efficient use of team resources.
• Review team output for quality, accuracy, and completeness as needed.
• Provide ongoing coaching, feedback, and performance management to improve team effectiveness.
• Conduct regular check-ins with Account Executives to monitor progress, address challenges, and support development.
• Assist in hiring, onboarding, and training new Account Executives as needed.

General Operations

• Participate in company meetings and team discussions.
• Manage emails and internal communications.
• Attend training sessions or professional development opportunities.
• Perform administrative tasks to support daily operations.

Expectations

• Senior Executive Position: Will serve in a senior leadership role and work directly with the Executive Leadership team.
• Leadership & Accountability: Take ownership of both personal and team performance, ensuring deadlines, quality standards, and client expectations are consistently met.
• Professionalism & Leadership Presence: Maintain a friendly, helpful, and solution-oriented demeanor in all client and team interactions.
• Delegation & Oversight: Effectively delegate responsibilities while maintaining visibility and control over outcomes.
• Quality Assurance: Ensure all proofs and projects meet quality standards before being released to clients, both for personal work and team output.
• Proactivity: Anticipate client and team needs, addressing challenges before they escalate.
• Client Experience: Ensure every client interaction reflects a high standard of professionalism, responsiveness, and care.
• Punctuality & Availability: Be prompt and available during core hours (9 a.m. – 3 p.m. ET), working in a professional, disruption-free environment.
• Meeting Participation: Be available for video meetings, take detailed notes, and translate those notes into actionable tasks for both personal and team execution.
• Team Collaboration: Attend regular Monday team meetings, communicate clearly with both the team and clients, and help set and manage expectations across accounts.

Qualifications

• Demonstrated success in a management-level position; track record of leading teams and driving accountability.
• Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal teams.
• Excellent client relationship management and conflict resolution skills.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Self-motivated and able to work independently, while also leading within a collaborative team environment.
• Strong spelling, grammar, proofreading, and editing skills required.

Reporting Structure

The Senior Account Manager reports to the COO and oversees two Account Executives, working closely with the production team.

Job Type: Contract
Expected Hours: 10-15 hours/week
Pay rate: Starts at $25/hour and is commensurate with experience.

To apply, please send your resume and cover letter to [email protected].